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Leadership Commitment and Strategic Planning
- Creation of Conceptual Framework
- Business rationales for strategic diversity
- Organizational culture - inhibitor or enhancer?
- Process vs. program
- Roles and responsibilities of leaders
- Fit to achieve business objectives
- Development of a Strategic Diversity Process Plan
- Identification and Design of Infrastructure Support and Resources
- Coaching for Those Who Must Champion the Process
- Self-assessment
- Advocacy roles
- Formal and informal coaching
- Building Skills and Competencies for Leaders
Infrastructure Development
- Identification of Appropriate Staff Structures and Procedures
- Executive Steering Committee
- Diversity Councils
- Employee Resource Groups
- Assessment Teams
- Action Planning Teams
- Orientation Sessions
- Team Building Sessions
Assessment
- Tailored Cultural Scans
- Methodology Framework
- Review of existing data
- Interviews
- Culture scan workshop
- Surveys, as needed
- Data collapse
- Root analysis
- Findings Report
- Key environment (business challenges)
- Current prevalent behaviors/practices and values
- Roots (basic beliefs or assumptions) that drive the organization
- Impact on organizational diversity objectives
- Gap Analysis
- Strengths
- Weaknesses
- Recommendations
- Action Plan
- Identification of target action areas
- Recommendations for improvement
- Establishment of base line measures
- Selection of an index of progress measures
Strategic Diversity Education and Competency Building
- Grounding Sessions to Establish Strategic Diversity Concepts
- Definition
- Components (representation, understanding/valuing differences and strategic diversity)
- Organizational business rationale
- Strategic fit
- Requirements
- What the organization is doing
- Personal Strategic Diversity Competencies
- Inclusionary awareness/sensitivity/behavior
- Developing talent
- Communicating across various dimensions of diversity
- Cultural awareness/sensitivity
- The Effective Diversity Respondent (Source: R. Thomas Consulting and Training)
- Six characteristics of diversity maturity
- Managing diversity tensions
Diversity and Inclusion Education and Competency Building
- Fundamentals
- What: Vision and Mission
- Why: Business Case
- How: Strategic Plan
- Requirements for Success
- Organization
- Team
- Personal
- Skill Building with the POWER Competencies
- Proactive Advocate of Diversity
- Optimum People Developer
- Willing Innovator
- Exemplary Values-Based Decision Maker
- Results through People Achiever
- Sample of Specialized Modules
- Generational Diversity in the Workplace
- Political Skills for the Workplace
- Addressing Privilege
- Diversity and Inclusion Eggshells
- Multi-cultural Awareness and Skills
- Thinking and Communication Styles
Coaching For Leaders
- Personal Profile of Diversity Competency-360 degree assessment and coaching tool
- Personal Action Plan for Improvement
- Coaching and monitoring of progress
Conflict Mediation
- Data Collection
- Finding Common Ground Dialogues
- SWOT Analysis
- Building a Joint Action Plan for Improvement
- Monitoring of the Plan
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